Reverse Logistics requires attention to detail. We manage RTVs, damaged goods, recalls and closeouts and we provide the opportunity to auction, recycle, or scrap. We separate, sort, and analyze goods per customer guidelines. We then communicate with your team on their disposition. Expect us to handle the dirty work, so you can get back to business.
Let us work with your team to develop a custom process for you.
Sorting, recording, packaging, recycling, and communicating are some of the many functions that distract your team from selling, promoting, shipping, manufacturing, and maintaining daily transactions. If you have not built your business around making this a core process, then it is costing you more than just time. At Hayes, this has been core to our business and we operate in this environment daily.
With our customized WMS, you will have complete visibility to inventory the second it hits the docks and all the way through the management of the goods. Recycle it, re-label it, re-package it, rework it or return to the vendor. Any number of processes are completely handled by our team so your team can focus on your core business.
A national retail chain was remodeling a vast majority of its store’s coast to coast. Remodels were disrupting the consumer shopping experience and the efficiency of daily store operations. A major component of this project was what to do with all the excess fixtures and equipment removed from the stores. Store operations needed to be relieved from figuring out on a local basis what to do with the excess.
The manufacturer was seeking solutions to the following supply chain issues: discontinued parts, dealer branding changes, major product line overhauls, and closure of retail dealer locations. Due to agreements between the manufacturer and dealers, obsolete inventory must be removed quickly from the dealer stores without fear of parts reentering the marketplace. The parts, due to company policy, were required to have a documented and certifiable process of destruction.
Hayes created a centralized location and process for all North American dealer shipments so that a consistent process could be implemented regardless of location and SKU’s. Created a process that established guidelines for receiving, logging, creating online visibility, scrapping, recycling, and monitoring every Reverse Logistics item by project location. Developed a process for sorting all recyclables and established a vendor network for disposal, creating the highest value for the customers’ recyclables.